Training

Train Your Team to Identify, Meet and Maintain Key Postal Discount Criteria.

Failing to meet service criteria can cost you dearly either by delay to the mail or by loss of discounts.

Frontier Mail can train you and your teams to ensure that you are meeting service and supplier specifications and actually getting the discounts you think you are.

We will perform a training needs assessment and produce bespoke training to meet the needs of your departments.  Your processes will run smoother in the face of the increasing number of suppliers and services in the open postal market.

Mailing House Training

  • Sales Teams – the difference in pricing for various services and suppliers
  • Account managers – how to meet service criteria; understanding suppliers’ individual requirements, and how to “fine tune” your services to get the best discounts
  • Production – how to prepare mail for collection according to the service and supplier used

“End User” Training

  • Management Team – help you identify the best mailing provider and service options to save you money
  • Post Room – how to prepare mail for collection to ensure you qualify for the discounts you’re expecting

How is this going to help you?

  • Respond to challenges presented by new suppliers
  • Ensure you don’t lose service discounts because you don’t meet service criteria
  • Improve efficiency and performance
  • Individual professional development
  • Gain new skills and expertise
  • Introduce quality standards

Not being trained results in:

  • Haphazard work
  • Delays to your mail
  • Losing postal discounts
  • Mail returned due to non conformance
  • Lack of professionalism in your customers eyes
  • Wasted time and wasted money!

To discuss your specific training requirements, contact Frontier Mail today